The U.S. Internal Revenue Service has long deployed Infoloom’s topic maps solutions to ensure the accuracy and speed with which the IRS can engage with individual taxpayers, tax professionals, small businesses, and with the world’s largest corporations.

Under Congressional oversight, the IRS was compelled to improve the accuracy of inquiries from the public in their call centers, and the IRS looked for ways to group all the information relevant to given topics on single pages.

The IRS chose Infoloom for two reasons:

  1. Infoloom has pioneered this realm of knowledge management. We’re known for co-creating the ISO Topic Maps international standard for organizing data in a graph of interconnected topics, wherein each topic uniquely represents a subject, regardless of what that subject is called.
  2. The IRS required a solution that would be easy for its financial and accounting professionals to navigate. IRS experts could not be diverted by needing to produce new information, nor by having to learn new technologies.

Infoloom met all IRS requirements by producing Tax Map.

The IRS’s Tax Map solution is the antecedent of our Networker platform.

Infoloom Inc. — New York City — [email protected]